Enterprise Operations Console (EOC) - Updated September 16, 2014
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Items In THWACK Store
Do you want to see new items in the Thwack store?
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NPM node pages response time
I'm trying to gauge whether our experience accessing pages within NPM is "normal" or "slow". How fast is your average response when navigating from page to page within NPM? Please add any comments below (obviously.)
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thwack Monthly Mission - September 2014
It's a Usabili-buddy Extravaganza! Usabili-what? Do you have ideas on how things could be done more efficiently within your SolarWinds products to help make your job easier? What features should be added to your SolarWinds products? Or opinions on how SolarWinds can improve the customer experience overall? Well, it's time to meet the SolarWinds User Experience team.
Who are we?
At SolarWinds we not only pride ourselves on building products that solve IT pros needs, but doing it with the help of IT pros themselves. How do we do this? Talking to our users! In addition to thwack, we have a whole team (User Experience or UX for short) dedicated to talking to users, gathering feedback, and providing that feedback to our product and leadership teams. The UX goal is to make working with us and our products the best that it can be.
What do we do?
We conduct various feedback session (usually virtual on Go to Meeting or the like) from mockups of early feature designs, to brainstorming new ideas and exploring how tools are being used in their environments.
What's in it for you?
Signing up to be a Usabili-buddy not only gains you access to the newest features and things we're working on but you can also earn up to 2,000 thwack points per session! That's right - earn points, a badge (see that shiny thing to the right?), AND tell us how you really feel about how this looks or that feature functions. We're here to make what you want to see!
September Mission
This mission includes three pieces (do one or do them all…the more you do the more points and prizes you can earn!).
- Number 1: Become a Usabili-buddy
- Earn 500 points for signing up
- Be entered to win a Polaroid Zink GL10 Portable Instant Mobile Bluetooth Printer!
Becoming a usabili-buddy lets us know that you are interested in participating in feedback sessions that are a good fit for you. Becoming a usabili-buddy is easy, just fill out this quick 10 minute survey. >>
- Number 2: Answer Daily Feedback Surveys
- Earn 100 points per survey (15 total for a maximum of 1500 points)
- Answer ALL 15 surveys and be entered to win a NVIDIA Shield 16 GB!
Psst... there is no right or wrong answer for this! We will be putting out a new question every weekday for the rest of this month. One survey will open each business day starting September 8th - 26th. You have until September 30th to complete to qualify for the points and prize.
- Number 3: Refer Folks to Become a Usabili-buddy
- Earn 500 points for each referral (they MUST list you as the person who referred them when they sign up)
- Earn 1 entry to win a $75 ThinkGeek gift card for each person you refer to the Usabili-buddy program
Get co-workers or other IT pros who are interested in providing feedback to become a Usabili-buddy and earn more! These people don’t have to work inside of SolarWinds products. Maybe they receive alerts from SolarWinds products, read reports sent by SolarWinds products, or even pay the bills…We're looking for feedback from everyone that interacts with our products and company in some way. Referral MUST fill out this survey and list you as the person who referred them to receive credit.
You have until September 30th to take advantage of the points and prizes being offered this month. Don't miss out!
| Monday | Tuesday | Wednesday | Thursday | Friday |
|---|---|---|---|---|
9/8Q1 | 9/9Q2 | 9/10Q3 | 9/11Q4 | 9/12Q5 |
9/15Q6 | 9/16Q7 | 9/17Q8 | 9/18Q9 | 9/19Q10 |
9/22Q11 | 9/23Q12 | 9/24Q13 | 9/25Q14 | 9/26Q15 |
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NPM 12.0 Beta3 Now Available
We're pleased to announce the release of NPM v12 Beta3! Thanks to the all the feedback we've received from you guys, we've made a slew of adjustments to the features introduced inBeta1 and Beta2. We're excited to see what you think of those adjustments. In addition, I'd like to highlight the following features that are brand new, significantly enhanced, or otherwise worth a look in Beta3.
Wireless Heatmaps
Wireless heatmaps are coming along nicely! Check out the latest rendering and a few new/reworked features.
Latest Rendering Results
Floorplan Scale
Set scale so that we know if your floor plan represents a sprawling 40,000 sqft campus or a 2000 sqft doctor's office. Kind of important.
Virtual Site Surveys
Advanced algorithms that predict the strength of wireless coverage are super cool and all, but what happens when they don't take into account your cement walls? Or a room full of metal file cabinets? Traditionally the solution to this has been spending more time modeling; manually adding walls, specifying wall materials, and adding other objects in the environment that affect your wireless. This takes a lot of time and the results are questionable. Of course the old school solution was to walk the building with a laptop to do a wireless survey. We've got another option though, and we call it Virtual Site Surveys.
With Virtual Site Surveys, you can use any client that is connected to your network as an instant survey point. After telling Orion where the client is on your floor plan, Orion will query the wireless infrastructure in real time for signal strength information about that client. Using the additional data points, Orion recalculates wireless coverage, quickly improving accuracy to account for RF obstacles or other difference between the ideal RF environment and the real world. Incidentally, in a pinch you could repeat this process multiple times with the same wireless client (e.g. your laptop) to mimic a traditional wireless survey. Check it out:
Real World Wireless Heatmap Feedback
We had to lock a group of very smart people in a dark room and supply a huge amount of mountain dew to get this heat map algorithm working as well as it does. Based on internal modeling and testing in our lab, the heatmaps created by Orion should be pretty darn solid, but the real test is the real world. As such, we're particularly interested in how the maps look in your environment including:
- Do the wireless heatmaps that we're generated meet your expectations?
- How do the signal strength results match up with the real world? If you have a laptop at a given location on a map, how does the signal strength the laptop is reporting match up against what the map says it should be?
- If you use Virtual Site Survey, are you able to quickly improve the accuracy and work around RF obstacles to your satisfaction?
Web Based Alerting
A major piece of functionality has moved to the web AND has been extended with a truckload of new functionality that a lot of you have been asking for. We've continued to make additional enhancements in Beta 3. Play with the new condition builder and tell us what you think!
Note: although Beta3 supports building new rules on the web from scratch, the rules do not fire. Is that important for you? Kidding! Alert firing is coming, but for now focus on the building process.
WIRELESS VENDOR SUPPORT
New to NPM v11 is support support for Aerohive, Aruba Instant AP, and Juniper/Trapeze. Check out the Manage Pollers page to apply them. We're still looking for feedback on how this is working in more real world environments.
Conclusion
Interested in taking a closer look? Sign up for NPM v12 beta here: NPM 12 Beta Survey
As a reminder, beta software is for testing only and should not be used in a production environment.
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How to seperate update and no-update systems?
How I should control and fine tune updates to systems?
Structure:
- Computers (Clients/Servers) in AD --> WSUS is configured or disabled per different GPOs on different OUs
- Updates on WSUS are approved on every WSUS (using the Patch Manager Console) to Computer groups ("Test", "Server", "Clients") or the group "All Computers"
I have an Update (Java 7u67 x64) which would apply to all 64bit machines but should only be installed on systems in a subgroup of the WSUS-Group "Clients". (so it is configured at the moment)
But now in the other groups the update is shown as needed, not installed and not approved for the 64bit systems of this groups.
Do I only have to decline the update to this groups?
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WSUS Version mismatch 3.2.x 3.2.y ?
What does this error mean, if i try to publish 3rd Party updates to another wsus-server?:
"The Server has the required certificates for Publishing. There is a version mismatch between the WSUS Server API version: 3.2.7600.274 and the WSUS Client API version: 3.2.7600.226"
I have 3 WSUS. 2 of them (one of them PM) are Server 2008 R2 and are showing Client and Server api version 3.2.7600.274. The 3rd with the Error is a Server 2003 R2. The WSUS console on the 2003r2 Shows version 3.2.7600.274 for this Server, but in the programs/software list (programs and Features in Server 2008 r2) the KB2720211 is listed as removed (and this isn't removable).
1. I thought a mismatch could only occur between main Versions like WSUS3 / WSUS6 and so on?
2. How can I update the Client API on WSUS? Do it have to selfupdate? And how can I force this with Patchmanager?
Thanks
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Trigger Not Working
Hello Community,
Can someone please take a look at the following trigger and let me know why it won't work. Its based on Universal Device Poller.
The result of the Universal Device Poller is as follows:
You can see the result is 'Healthy'. Therefore, that is the condition I'm looking for - but it won't work.
Any help will be greatly appreciated...
Cheers
Carlton
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What does it mean? (IPAM 4.2)
ISC DHCP (4.2.5) installed on CentOS 7 with last updates. How to fix it?
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UDT as Switch port mapper
Hi,
Is it possible in UDT to create a view and get a similar looking result as in the Engineer's Toolset Switch Port Mapper?
Thanks for the assistance!
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Wired vs Wireless endpoints
From UDT endpoint tracking perspective, what is the ratio between endpoints connected to physical ports vs. wireless endpoints connected to your network?
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FIM is setup. Getting .tmp alerts
I setup the file integrety management (FIM). However when I setup a directory to monitor I setup *.zipx files only. I wanted to be notified when a .zipx file in my directory was deleted.
This directory holds zipx files that are added to every night. When I get notified I am getting alerts about .tmp files and only one zipx file. Any ideas what needs to be done to correct this? Currently have Directory (delete) and file (delete) setup.
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LEM as an alternative to purpose-built AD auditing products (ManageEngine, Quest/Dell Enterprise Reporter) - thoughts?
We're a LEM customer and are successfully leveraging it for some basic info now.
In tandem, I've been running some trial/demo installations of other products that specifically target the AD/NTFS pieces of a network, with reporting, scheduling, etc. of canned and non-canned reports for compliance, change oversight, and other purposes.
Since the information these products and LEM uses are seemingly the same at the source, I'm curious if there are folks out there using LEM to glean at least some of the information that these focus products offer. I know that LEM is not specifically targeted as an AD/NTFS auditing solution - and historical change data on AD objects seems elusive to accurately capture - but I'm sure there must be some amount of overlap here.
Thanks for any info!
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Ability to use Slash notation (CIDR) instead of subnet mask
Like most IT shop, we document our network using the /xx notation instead of the full xxx.xxx.xxx.xxx subnet mask.
In NPM Network Sonar Wizard (Like many other places), I cannot use the slash notation and have to use my memory or a subnet calculator to enter the correct information (possibility of error).
Please add a way to simplify our job by having that slash notation available to us.
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how do i stop this Trigger Alert in Orion SAM
I am getting following message to monitoring Exchange server 2013 in Trigger Alert.
How do i stop this trigger Alert in SAM and want get this alert iv Event Viewer.
"Microsoft Exchange could not find a certificate that contains the domain name mail.cnd-net.at in the personal store on the local computer. Therefore, it is unable to support the STARTTLS SMTP verb for the connector Internet with a FQDN parameter of mail.cnd-net.at. If the connector's FQDN is not specified, the computer's FQDN is used. Verify the connector configuration and the installed certificates to make sure that there is a certificate with a domain name for that FQDN. If this certificate exists, run Enable-ExchangeCertificate -Services SMTP to make sure that the Microsoft Exchange Transport service has access to the certificate key"
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Ability to add multiple resource types in view customizations
It would be nice to have the ability to add more than 1 resource type at a time during view customization. For instance, in the picture below, I would like to add more than 1 Custom HTML Resource to this column without having to select 1, submit, then add another separately.
Loop1 Systems: SolarWinds Training and Professional Services
- LinkedIN: Loop1 Systems
- Facebook: Loop1 Systems
- Twitter: @Loop1Systems
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Automating Additional Device Poller device assignment...
I think about creating a SWIS script assigning orion monitored nodes to different additional device pollers dynamically based on different source criteria.
One basic example would be to automatically assign nodes in a 50:50 share between the main- and one additional device poller.
But maybe it would also be useful to be able to assign based on device groups or any other criteria...
This script could be running once per day, so the admin doesn't have to take care about manual assignments like it is currently necessary within Orion Web GUI.
Basic question:
Is the dbo.Nodes table the only place within Orion database where this assignment: Node to Poller is done? Then it would be an easy job to do....
Thanks for any hint!
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Spread the Word
- What was life like before using SolarWinds? (Include what you were using and why you decided it was time for a change)
We have a variety of software packages throughout the enterprise used for monitoring. SolarWinds has given us the capability to implement an Enterprise solution giving us added insight to components we previously did not have. This will be a huge value add in terms of service delivery, proactive as opposed to reactive response to alerts, etc.
- Which SolarWinds product(s) saved your bacon?
The suite of products we purchased as a whole will allow us to provide end to end monitoring improving response time and availability. As a whole, the suite will give us much bang for the buck!!
- Did you consider other options, and why did you choose SolarWinds?
Yes, however, SolarWinds was able to provide the Enterprise solution we were searching for.
- How has life been since you've rolled out SolarWinds in your environment?
We are still in the process of rolling it out. However, we are already getting alerts in SolarWinds that other tools did not pick up on!
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Strange behavior with Watch List alert
I am seeing some strange and apparently incorrect behavior with the default Watch List alert in UDT.
I added the MAC address for three employees' smartphones to the UDT watch list. The Layer 2 and 3 polling jobs run every 60 minutes.
The alert seems to be very late in being sent and even triggers when the phone has been out of the building (and off the network) for quite a while. Another example... I arrived at work three hours ago, at which point my phone attached to the WiFi, but I have yet to get an alert saying my phone has been detected.
One employee left the office at approx. 9:45AM, and I got an alert at 10:06AM saying his phone was detected. The "Last Seen" data for the phone had a time value of 9:51AM. How can the phone have been detected if it had been off the network for 6 minutes? Why 15 minutes to get the alert? Does this all go back to the intervals for the UDT polling jobs? Could it be related to stale information from the switch being polled?
Thanks for any help.
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Patach Manager Database
Hi
Is there a way within the patch manager application to purge old records in the database?
The database is full
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